Acquire a comprehensive models of the complex world of human behaviour and communication

  Explore the distinctions (of sight, sound, feelings, taste and smell) that provide a way to code and understand how individuals do what they do to create their own unique experience of the world

Learn practical ways to restructure experience, remove limitations and create new choices eg The Fast Phobia Cure 'copied' from people who had overcome a phobia themselves and The Spelling Strategy which can transform spelling for children and adults and also other strategies to improve learning and healthy eating.

  Learn the specific (Meta) and the more general (Milton) communication models which make high quality communication accessible to all

Learn the use of NLP skills and intervention techniques to create change, where appropriate. (Inherent within NLP is the concept of an 'ecological check': questioning if the proposed change fit with the overall values and well-being of the individual/social system/organisation affected?)

  Explore the useful presuppositions held by highly successful communicators and therapists eg The map is not the territory- which can loosely translate to 'we each have a different reality'